Tel: 01395 272027
COVID-19 Update 1st August 2020
As you know, Bicton Place is open again, but due to the continued risk posed by the Covid-19 virus and the Risk Level at 3, for the time being we still have significant restrictions imposed on us by our regulatory bodies and the situation is a long way from being 'normal'.
There are many additional hurdles we now have to overcome since lockdown was lifted, such as the booking of longer appointments, a limited list of treatments we can undertake, an even higher level of infection prevention measures and the sourcing and acquisition of more PPE. We have a backlog of patients to see, and to compound this, our capacity to see patients has been significantly reduced to just a third of what it was.
Please rest assured that we are doing everything we can to safely look after our patients and their oral health but we ask for you to continue to bear with us as we try to tackle the problems caused by a lack of access to dentistry and we try to manage a completely new and restricted way of practising dentistry.
Our phones are busy, as I’m sure you can imagine, so before telephoning the practice with any questions, please read the following Q&As which may help.
Q I have an urgent problem, what should I do?
If you have an emergency or urgent problem, we can help you. Please telephone reception between 9am and 5pm, or leave an answerphone message outside of these times and we will get back to you as soon as possible. You will be asked a series of questions relating primarily to your Covid-19 virus risk status, and also requesting an update on your medical history. If, after assessment, we feel it is safe to see you, you will be offered an appointment. We hope very much that we will be able to sort your problem out for you at that appointment however if becomes obvious that we need to use a drill or other aerosol generating equipment to help you, you will need to come back for a subsequent, longer, appointment. If you do need this additional appointment, you will be advised of the associated costs, which will include a COVID surcharge, which is unfortunately necessary to help contribute towards some of the additional costs we’re incurring to ensure your appointment is safe.
Nobody in pain or with urgent problems will be left unseen.
Q I have a routine examination and/or hygiene appointment in the diary - will it be going ahead?
At the moment, unfortunately the answer is no. As things gradually settle, we are doing our best to catch up and if we have rung you to talk through and confirm your appointment we look forward to seeing you. However, if you haven’t yet heard from us please assume it is postponed for the moment. We look forward to being able to resume normal dentistry, we hope when the risk status has dropped to level 2 and will be doing our very best to re-contact those with missed appointments.
Q. I am in the middle of a course of routine dental treatment - when will this be completed?
Many patients were in the middle of courses of dental treatment at the time of lockdown on 23rd March. We have a list of those people who have been affected and are currently contacting patients in chronological order, to get this work completed alongside those patients we are booking in with pressing need. Please bear with us. We know who you are and you will be contacted as soon as possible as and when we can help you.
Q I have active gum disease and I am desperate to see a hygienist to keep my situation under control. When can I be seen?
It is a top priority for us to re-establish a hygiene service and we have managed to bring Angie back from furlough for one day a week until further notice, but appointments are limited. We are working through the list of patients who have missed their hygiene appointments over the past months and will try to be in touch as soon as possible. Initially, she will only be allowed to carry out traditional hand scaling with restricted tooth polishing only (not ultrasonic 'air & water' scaling). If your next dental appointment happens before we contact you about your hygiene appointment, we can arrange it at that point. If you are very keen to have a hygiene appointment please email us on firstname.lastname@example.org and we will do our best to prioritise you.
Q How can I be sure I will be safe?
Your safety and the safety of our staff has always been our priority and continues to be so. We are very well prepared and have had all the necessary, advanced level infection prevention and PPE in the practice for quite a while now. We are following official guidance from our professional bodies on what we can and cannot do, taking the appropriate time to undertake risk assessments and to set the correct procedures in place.
When you arrive, we ask that you wait outside in your car, or in our foyer to be called for your appointment when we are ready to see you. This reduces potential contact with other patients. Someone will come to let you in at the appropriate time, they will take your temperature and you will be asked further questions to establish your COVID risk status. If we have concerns, you may be asked to delay your appointment.
All staff in the practice will be wearing PPE at all times and you will be escorted straight to the surgery for assessment/treatment, thereby reducing your contact time with other people in the practice. At the end of your appointment, you leave the practice and any further appointments necessary may be arranged with you later over the phone. Payment for treatment can similarly be arranged over the telephone to reduce your time in the practice. If you would prefer to go into reception, it should be empty and reception staff will be behind a screen and wearing masks so it should be a safe environment to visit to make further appointments or pay your bill.
We hope the above goes some way to explain the current situation in which we find ourselves. The majority of problems are outside our control, but be reassured that we are working very hard to put measures into place to get the practice running as fully as we are able. We greatly appreciate your patience.
As you can probably imagine, the telephone lines are busy with patient queries and from those wanting to be seen, so if you have further questions, it would be greatly appreciated if you would contact us by email wherever possible email@example.com rather than by telephone, so that we can respond efficiently at this very busy time.
Please keep referring back to this website for updated information. We want to re-open fully and resume normal services just as much as you want us to! Together, with patience and regard for our collective responsibilities to get this virus under control in the UK, we are sure we will get there.
from all the team at Bicton Place
Welcoming our patients back to practice
We are very happy to now welcome our patients back to the practice! But…
You won't however be surprised to hear that it is far from 'business as usual'. We are currently only able to see our urgent cases but hope very much to be able to extend our services over the coming weeks once the Covid-19 Alert Level drops and our regulators allow us to do so. For the time being we are asking our patients to ring us rather than turn up to discuss making an appointment.
When you do come in for your appointment, at the current Alert Level, we are allowed to accommodate very few people in the building at one time and would ask that you follow our requests to enable a new way of attending. It should only be a temporary measure but for example we are asking that patients turn up alone if at all possible, let us know when you’ve arrived so that we can let you in when we are ready to help you, do wear a face covering and use the hand sanitiser upon entering the building. This and other new ways of working are all in place to make sure that both you and our team members are safe in our premises and we have the best chance of staying healthy and can continue to provide the best care for you.
If you had an appointment cancelled or have one coming up we will be in touch with you as soon as we can to discuss rescheduling it. Please bear with us. We look forward to seeing you soon.
Opening soon for the most urgent cases first
29th May 2020
Like us, you may have just heard on this evening's news that dental practices can open from 8th June. This is great news for all of us but before we can return to carrying out routine dental care there is still much that has to be done.
In anticipation of re-opening we have been doing our very best, behind the scenes, to ensure that we are able to provide dental care going forward, in a safe environment for everyone - both patients and staff.
Our usual levels of decontamination and cross infection prevention are extremely high but COVID-19 means we have to raise them even further. There is a lot to put in place and sort out, and we are trying to ensure that we have the required levels of PPE and other materials needed and new policies and procedures in place throughout the practice.
Initially we must look after our most urgent cases but we are looking forward to seeing you back at Bicton Place and will be in touch with you to arrange or rearrange your appointments as soon as we can. It won't be 'business as usual' for some time but we assure you we will get up and running as soon as we possibly can.
In the meantime, if you are at all worried, concerned or have a dental emergency please don't hesitate to call us and we will be there for you.
See you soon.
All of us at Bicton Place
Oral Health Education at St Joseph's Catholic School
One of our wonderful dental nurses, Celia, a trained Oral Health Educator, recently ran an Oral Health session at the well-respected Exmouth school St Joseph’s Catholic Primary School.
Celia ran an interactive session with a Year 3 group about how important it is to look after our teeth and gave lots of tips and advice about how to do this well.
Good oral healthcare is so vital to our children – and at a time when the mouth contains a mixture of both primary and permanent teeth it’s really important to clean all our teeth really well and think very carefully about the effect of diet too.
The school children were really engaged and seemed to enjoy the session and later produced some inspiring posters which were sent to our practice. Two pupils won a small prize as a thank you for their wonderful poster. The winning entry is currently on display at the practice. Thank you for inviting us over, we enjoyed it too!
Supporting our local Hospicecare
We were very grateful to generous staff and kind patients for donating to and entering our Christmas raffle for Exmouth and Lympstone Hospice Care – we were so pleased to raise £151 for this wonderful charity www.exmouthhospiscare.org to help support their amazing support to patients in Exmouth and Lympstone who have been diagnosed with a progressive life limiting condition.
A big welcome to Lucy
We are delighted to welcome Lucy Miller our new Apprentice Dental Nurse. Lucy is studying at Exeter College for her Advanced Apprenticeship in Health (Dental Nursing), Level 3 and has recently been working in a dental practice in central Exeter. Living in Exmouth, Lucy will be working in all areas of the practice to gain experience but predominately will be being trained by David Ward, principal dentist at Bicton Place.
We are delighted to have Lucy join our team and very happy to be supporting Exeter College’s Apprenticeships.
We wish all our patients a Happy Christmas.
Just to confirm our opening hours over this busy time
• We’re open until lunchtime on Christmas Eve
• open again for appointments and emergencies on Friday 27th (morning only)
• and Monday 30th (morning only).
• We’re open all day on Tuesday 31st for appointments and emergencies
Call us on 01395 272027 if an appointment would be convenient and we’ll see if we can fit you in, or do call us if you have a dental emergency - leave us a message if your call is out of hours.
Talk on Caring for the Elderly with Dementia
A most informative talk from Mark McGlade, Director at HomeInstead East Devon and Exeter, about caring for the elderly particularly those with dementia. Mark had some very valuable reminders about how dementia affects people and how to help support those suffering or who may be suffering from this debilitating disease.
Christmas Raffle in aid of Exmouth HospiceCare
The staff at Bicton have put together two beautiful Christmas hampers to raise money over December for the superb charity, Exmouth HospiceCare. If you are interested in joining our raffle please pop in and ‘buy’ a lucky square and enter the raffle for these wonderful hampers! Good luck to all our generous patients and staff who have entered the raffle so far! We look forward to contacting our lucky winners on Christmas Eve!
Every year the team at Bicton Dental shows its remembrance of Exmouth and East Budleigh’s fallen soldiers - those who gave “their today for our tomorrow” - with a Royal British Legion poppy wreath at both memorials.
Denplan Excel Inspection Passed with Flying Colours!
The Bicton dental team was delighted to have passed a recent Denplan Excel inspection with flying colours.
Denplan Excel is a comprehensive certification programme which shows a commitment to exceeding standards in dentistry and meeting or exceeding statutory requirements of Clinical Governance. The inspectors go through every aspect of the organisation from decontamination standards to staff training to clinical standards and patient care – no area is overlooked.
We were most pleased to have scored 100% in many areas, and higher than the average Excel practice member in every single area!
The cost of compliance, in both time, effort and finance, is significant and increasing and we work very hard to meet and where possible exceed standards and continue to improve in all areas.
Congratulations to our very hard working team.
"World’s Biggest Coffee Morning"
We had fun baking for the Macmillan Cancer Support’s ‘World’s Biggest Coffee Morning’. With the hard work and generous support of our lovely members of staff, and huge support from patients we raised £64 for the superb charity that does so much to help people with cancer.
Thank you everyone! It was well worth the effort and good fun too!
Oral Health Education session for residential care home staff
We were recently invited to Manor Lodge Residential Care Home, based in Portland Avenue, Exmouth to present an Oral Health Education session for their staff. We were delighted to attend and Celia Pinkstone, one of our experienced nurses and a qualified Oral Educator, spoke to the team about the importance of good oral health, how to help look after residents’ teeth and dentures, what problems and symptoms to look out for and how to deal with them. It was a really interesting session and we were made most welcome by their team.
Some comments made by staff who attended were “I found it all very interesting. Cleaning other peoples’ teeth is difficult!”, “Everything was covered, very well delivered and informative.”, “All of it was very helpful - I have learnt a lot today!”
Manor Lodge is an established home – to around 38 residents - with a great reputation. Manager Eileen O’Neill said “Care, respect and sensitivity are at the heart of everything we do.” It certainly felt that way on our visit there.
16th August 2019
Dartmoor Classic Sportive endurance cycle challenge
Best of luck to two of our dentists, David Ward and Tom Brew who are attempting to complete the Dartmoor Classic Sportive endurance cycle challenge on Sunday 23rd June.
Established in 2007 the event is organised and run by the Mid-Devon Cycling Club and is widely recognised as the most prestigious open-road cycling event in the UK. Attracting cyclists from around the world, entries are limited to 4,000 and places typically sell out within 48 hours of going on sale!
The challenge offers a choice of three routes. The Grande (107 miles / 173 km), the Medio (67 miles / 109 km) or the Piccolo (38 miles / 62 km). Each route takes in some of the most stunning scenary to be found in and around Dartmoor National Park.
David and Tom are both planning to tackle The Grande! We wish them the very best of luck!
13th June 2019
Upgrading Our Patient Reception Area
We are delighted to have finished our Reception and Waiting Room refurbishment! It has been a long time in the planning but after an exhausting, long weekend when builders, electricians and staff all pulled together, it was completed successfully and we’re delighted with the result.
Our new reception desk incorporates a lowered area which is much more accessible for wheelchair users. We’ve also upgraded our electrics, our computer monitors, installed new more secure cupboards and have fresh new carpets and wall paint.
You’ll also see some we’ve chosen some stunning photographs of our spectacular local scenery taken by Exmouth based photographer Bradford Baxter. Overall it’s more modern but we think ‘still Bicton Place’! We hope you approve.
18th May 2019
Mouth Cancer Action Month
In the UK, more than 8.300 people were diagnosed with mouth cancer last year and globally there are in excess of 300,000 new cases every year.
The number of people being diagnosed with mouth cancer has grown by around a third in the last decade and remains one of very few cancers which are predicted to increase further in the coming years.
Although risk factors (such as smoking and alcohol) are responsible for many mouth cancers, it is a disease that can affect anyone. That is why it is so important we all know what to look out for.
If you notice anything out of the ordinary (find out more), don’t hesitate, book an appointment with a dentist or doctor. Quick action is very often life-saving.
Fun day out for Bicton Place
The Bicton Place team enjoyed a well-earned fun day out on 13th November 2018 with Canoe Adventures Devon. The weather stayed dry and we had a wonderful canoe up the Dart and back – all in one canoe! We enjoyed some amazing scenery and wildlife in this extremely beautiful part of Devon, a fire lighting challenge and a delicious pub lunch at the Ferryboat Inn, Dittisham. It was great to have a day out of the practice with such a lovely bunch of people.
Radio 2 appearance leads to invitation to Tepe HQ in Sweden
This month our wonderful Hygienist, Angie, was invited to visit Tepe Headquarters in Sweden with a small select group! Here's a piece she wrote about her trip:
In March this year as some of you may know I appeared on the Chris Evans breakfast show live on Radio 2 after responding to a request regarding an article in The Telegraph on Oral Hygiene. As a result, a few months later, I received an invitation from Tepe (The Swedish company who make those little interdental brushes that I am so enthusiastic for all my patients to use!) They are celebrating 25 years of Tepe interdental brushes this year and as acknowledgement of our involvement in the success of the brand invited several Dental hygienists/ Nurses and therapists to join the UK team in Sweden for a trip to Tepe to see the home of the brand and they wanted me to go too!
So, one sunny October morning I flew with a group of people invited to Malmo and met up with 12 guests of Tepe.
On the first day we had some time to explore the beautiful city of Malmo and were treated to some legendary Swedish hospitality. Day two saw an early start with transport to Tepe HQ, a lovely airy building on the outskirts of Malmo, where we were given a presentation on the history of the company (still owned by the Eklund family, who started it in 1965)
This was followed by presentations on the importance of a healthy diet and lifestyle to maintain healthy teeth and implants (it's not all about just brushing your teeth!) We also listened to the head of product development, finding all about how their products are "born."
Then, The factory tour. Yes, I now know how they make those little interdental brushes and toothbrushes and have seen it with my own eyes. We were taken right through the entire process from start to finish from the raw materials entering the plant, to "Anna" the robot placing the packed boxes on pallets ready for distribution. (Anna was named after one of Tepe's most long-standing employees when she retired!)
You may be interested to learn as I was, that wherever possible Tepe use renewables for their products and packaging which many would agree is so important as we try to reduce our impact on the planet and that the toothbrush production plant is powered by their own solar power plant.
So, what a treat my trip to Tepe was and as I always tell my lovely patients ... Yes, you do need to use them every day and NO I am not on commission, they are just great products that work, from a company who have been around as long as me!
Caring for patients with dementia
On 18th October we had a really enjoyable and hard earned day out of the practice with the Bicton Place team. Training on ‘Caring for patients with dementia’ was really valuable and much more too. Thanks to Simplyhealth Professional's Berni for an enjoyable and inspiring day, and to the team at Ocean Exmouth for looking after us well and a really good lunch! What a view to enjoy with a coffee – how lucky we are to work in Exmouth!
Bicton Place raises £625 for RM charity & Devon Air Ambulance
Six brave members of the team at Bicton Place completed the infamous Commando Challenge this October. Dentists David and Tom, Dental Nurses Carol, Jess and Sanna and Practice Business Manager Nicky undertook the 10K course which includes various challenging obstacles up on Woodbury Common.
The event runs to raise critical funds for two superb local charities The Devon Air Ambulance and The Royal Marines Charity. Thanks to the generosity of kind patients of the practice, family and friends, over £625 has been raised! It was well worth the pain! https://www.commandochallenge.co.uk/
‘World’s Biggest Coffee morning’ raises £138
In September the Bicton team got baking and raised a superb £138 for Macmillan Cancer Support over their ‘World’s Biggest Coffee morning’ event. Thank you to all the kind staff who baked, ate and donated! And to all our generous patients who donated and hopefully enjoyed our cakes too!
Dentaid volunteering trip to Cambodia
It's great to have Nikki safely back from Cambodia! She and her daughter Freya took two weeks of their holiday and joined a team of dentists, nurses and assistants to provide toothbrushes, materials, and manpower support to outreach dental clinics in rural farming communities and schools. It sounds like it was the most rewarding and enriching experience. And improved lots of smiles along the way!
Well done Nikki and Freya. Good to have you home.
A massive thank you to everyone who has supported our Dentaid volunteering trip to Cambodia. Your generosity enabled us to provide toothbrushes, materials, and manpower support to outreach dental clinics in rural farming communities and schools – the smiles of gratitude from adults and children said everything.
Freya and I had an emotional and rewarding 2 week experience, working in very different circumstances from British dental surgeries!
For our first outreach we made our way to Prey Veng Province, 3 hours to the east of Phnom Penh, working with the charity One-2-One. We had a team of 5 trainee Cambodian Dentists working as translators/ decontamination assistants/ clinicians, 4 Dundee 4th year dental students, 4 dental nurses (2 with extended duty qualifications to give fluoride applications and oral hygiene instruction), Freya, Isabelle and Jac our non dental oral health instructors, a trained Cambodian dentist, our team leader Simon and myself.
Our task for 5 days was to screen, relieve pain, prevention and oral hygiene and diet advice to a Theay Junior High School of around 650 pupils. The charity had been invited to attend by the three star general of the Cambodian People’s Party. We were warmly greeted, although their mission was different to our charity, as a political electioneering for votes (Polling 29th July 2018), they had offered free dental treatment to the community. On our first day we didn’t get our heads above the parapet, we were swamped with adult patients seeking treatment. Everyone had need, so we set our oral health team going through the school classes, identifying children in pain, and starting the education programme, whilst the dental staff fought the fire, in the makeshift clinic in a classroom.
The second day, we arrived at 7.30am to see a snaking queue of police, teachers and adults with young children all waiting along with the smiling General, our hearts sank, the children were not their priority but votes!
Again our oral health team did a sterling job, and we were now running an efficient clinic together, so by lunchtime managed to have some free space to see the children in pain. One of our support workers had identified a girl in need of a make over, psychologically nervous and always held her hand to her mouth due to her insecurity and pain. Tara, one of our Dundee dental students set to work, aided by Simon our team leader, and a miraculous transformation occurred, she ended up being an ambassador, encouraging the children in pain to attend our clinic, now always grinning and bringing us Cambodian sweet delicacies to try.
In the final 3 days, we saw the majority of the school for oral health education and fluoride toothpaste toothbrushing, alongside community adults and children in the clinic. It was sad to see the enormous amount of dental decay with the majority having over 9 teeth affected, many just abscessed roots in the jaw remaining and all under the age of 16. It was obvious that we couldn’t change everything here and much damage had already been done. 12-16 Years was the general school age in this Junior High School, to invoke change would need to see parents and younger children to enable us to be more effective preventing disease. As it was, we had brought a service to a poorly paid farming community, miles from a dentist and for free.
Our last evening before we returned to the city, we had a BBQ laid on by our Cambodian Dental Trainees, a lovely evening shared with our new colleagues at the end of a tiring but successful week, was a highlight, even sampling blood cockles, snails, and marinated beef. We spent the evening learning how to Khmer dance and some freestyle!
Saturday morning, we rose early to go to the charity HQ, where we helped cook a curry, wash apples and collect milk for feeding over 100 children in the school run by the charity, in one of the 3 slum areas. Five days a week, in three slums around the city, this Christian charity, provide meals at lunchtime for children in its schools. It costs around $100 to feed around 100 children, in our Dentaid project we all felt we wanted to contribute another day’s feeding for these underprivileged children, whose families are being gradually driven out by the Chinese reconstruction of the city. No provision is made for their relocation in housing, only land claim development, the future is bleak, unless they find work or move to the countryside for farm work, hoping they get some form of shelter.
Although these children had little apart from the clothes on their back, they were rich in smiles, happiness and affection for each other.
It was heartening to see one 4 year old tip a green liquid, ice concoction down the drain in favour of milk, and also sad to see one 7 year old collecting apples from the younger children and then trade them back in exchange for elastic bobbles, exploitation from a young age!
From the slums, we had an afternoon visiting the Choeung Ek Killing Fields (tranquil and serene, despite the atrocities that occurred both there and the other 300 or so killing fields across Cambodia) The commentary was chilling and the Memorial Stupa allowed us to pay our respects to the people who died under the Pol Pot regime of the Khmer Rouge.
We then followed on to the Tuol Sleng Genocide museum, stark, interrogation centre in a converted school where the educated were tortured to confessions before slaughter, and no mercy was shown on their children, in case of future reprisal against the Khmer Rouge.
The evening was very quiet and reflective, physically and emotionally challenged at the end of our first week.
Next day a whistle stop tuk tuk tour of the city and lunch before we headed to our next destination, Kampong Cham, 3 hours north of Phnom Penh on the Mekong River.
Dr Nhep (a gentle petite lady in her 60’s) provides outreach with her Cambodian dental students, we set up in a banana farming area, using a veranda outdoors with sun shade but no fans.
Facilities here were limited, chairs constructed of folding chair, fixing a wooden cross with a sponge as a headrest on the back of the chair and draping with laundered green drapes. A central console set up for the materials, cotton wool and instrument trays, We saw workers and community members, relieving pain, diet and oral hygiene instruction, they were so gracious and respectful, really amazing to observe their tenacity when they had obviously suffered pain for months.
The following day the clinic moved to an infant school, where we managed to see around 170 child patients, and the health team helped brushing and fluoridated their teeth.
A long, hot drive next to our final destination Siem Reap, where we liaised with a new charity “See Beyond Borders” working in schools in the area, providing running water, health education and teaching support to the school staff.
Here we engaged with teachers, community leaders, parents and children offering a handwashing forum, toothbrush instruction with fluoride toothpaste and diet advice to reduce the frequency of sugary snacks and drinks.
The parents seemed empowered to help their children and are positively making a difference in this poor district to their lives and their families.
We have seem some incredible sights, finishing the final day with the Temples of Angkor, but it is the smiles, the humour and humility, being acceptance by this incredible nation of people that has been so destroyed that will stay with us and our fabulous British and Cambodian dental teams we have learnt alongside, we are all richer for the experience. Positivity, a truly unforgettable experience that Freya and I will never forget, and hopefully a legacy of hope for the future.
Thank you again
Nikki and Freya
Commando Challenge 2018
The team at Bicton Place have entered the Commando Challenge for 2018! Running the gruelling 10K challenge on Saturday 13th October – up to and through the infamous Royal Marine assault course on Woodbury Common this challenge is not for the faint hearted! In undertaking the challenge, the team are helping raise money for the event’s two excellent charities – The Devon Air Ambulance and the Royal Marines Charitable Trust. If you’re able to sponsor the Bicton team and help raise funds for these two local causes it would be wonderful! Just Giving
Thank you for any support you can give us!
Congratulations to Stacey
Congratulations to Stacey Johncock, one of our hard working dental nurses.
Stacey has recently passed the BDA Radiography course and exam a nationally-recognised qualification that qualifies her to take radiographs unsupervised.
Well done Stacey – we know how hard you worked for it. Congratulations!
A warm welcome to Thomas
With the forthcoming departure of Associate Jonathan Davies, we would like to welcome Mr Thomas Brew (GDC no 251922) to Bicton Place.
Thomas (BDS MFDS) is a committed and conscientious dentist who is joining our team at the start of June and taking over Jonathan Davie’s list when Jonathan moves on to pursue more specialist interests.
We are very pleased to welcome Tom whose enthusiasm for high standard, patient-centred care is impressive. Tom undertook his initial dental training at Peninsula School of Medicine and Dentistry in Exeter and then undertook a further Bachelor of Dental Surgery degree at Glasgow.
He has worked in a variety of general practice and hospital positions including as Senior House Officer in Oral and Maxillofacial Surgery at Torbay Hospital and in practices in Crediton and Torquay. He recently worked for a year for a high end, private dental practice in New Zealand. We look forward to you working with us Tom!
Welcome to our new dental nurse Beth
We are thrilled to welcome Dental Nurse Bethany Evans to the team at Bicton Place. Beth qualified in 2017 and worked for a dental practice in Sidmouth for two years. We are delighted how quickly Beth has fitted in with the team - it’s great to have her on board.
Welcome back Carol!
Carol Daubeney started her career as a Dental Nurse back in 1988 when she joined us as a 16 year old trainee! Having worked with us for over 15 years, Carol went on to work for a number of private and NHS practices gaining valuable experience and skills. She has now returned to take on our new role of ‘Practice Clinical Manager’.
The aim of this valuable role is to provide the practice with an additional experienced nurse but – unlike Stacey, Jess and Beth our other excellent nurses – her primary focus isn’t to be working in surgery with one of our dentists or our hygienist, but to help support and fine tune some of our many processes and procedures and help ensure that our clinical standards are as high as they can be, our audits and assessments are scheduled and carried out effectively and we are working efficiently and always compliantly.
David Ward, Principal Dentists added “It’s superb to have Carol back at Bicton Place – she is a thoroughly positive, caring, hardworking and supportive member of the team. We always hoped one day she’d return to Bicton Place!”
Welcome back Carol!
We passed 3 rigorous inspections
We are delighted to report that since the end of 2017, we have passed a rigorous CQC inspection, our three year re-application for BDA Good Practice membership and on top of that the latest Denplan Excel inspection!
The three demanding inspections scrutinise all aspects of a dental practice from clinical standards, to infection control procedures to safeguarding, staff recruitment and retention and of course patient care.
We work very hard to continuously improve and maintain high standards whether they are clinical or administrative, and the cost of compliance – financial and in time required - is high and increasing. Therefore we were absolutely delighted to hear that we passed all three inspections. Well done to a very hard working team!
19th April 2018
Well done to Jessica!
Well done to our hard working dental nurse Jessica Matthews for being accepted as an examiner for the National Examining Board of Dental Nurses (NEBDN) reviewing Dental Nurses taking their practical (OSCE) exam in her spare time
18th April 2018
Excellent position for a Dental Nurse or Trainee in Exmouth
We are looking for a dental nurse for our busy, private dental practice in Exmouth to help support our friendly team. You should ideally be qualified and looking for full-time work but we may be able to offer some flexibility and/or training for the right person.
Competitive salary and a positive working environment.
If you would like to know more please call 01395 272027 or email firstname.lastname@example.org for details
26th March 2018
Part-time Dental Nurse required
We're looking for a part-time, qualified Dental Nurse to help support our friendly team for a couple of days a week. Ideally Wednesday and Thursdays but someone with flexibility would be ideal.
Email me on email@example.com if you are interested in the position and would like to know more.
25th September 2017
We welcome Nicola to Bicton Place
We are delighted to announce that experienced, local dentist Nicola Harris has joining our team for one day a week from September 2017. Nicola qualified at Birmingham University Dental School in 1990, and gained her Diploma in Post Graduate Dental Studies in 1997, at Bristol University.
After qualifying Nicola worked in general practice and part-time as a Clinical Assistant at Taunton Orthodontic Department and owned and ran her own dental practice in Honiton from 1996 until 2005. She has worked part-time in general practice since having her children and selling her practice and has been a member of the Somerset Local Dental Committee, BDA and the Devon Independent Practitioner Group.
David Ward, principal dentist and owner of Bicton Place said “Nicola is committed to the prevention of oral disease, and has valuable experience in many fields of dentistry. She has a caring, sensitive and professional approach to the care of her patients which we felt fitted perfectly with the ethos and team at Bicton Place. We are very much looking forward to her joining us soon and helping in the care of our patients.”
Nicola is registered with the General Dental Council, registration number 65922. She will be working with us every Friday from September.
26th June 2017
Welcome to our new dentist - Jonathan Davies
After a careful recruitment process we were delighted that our number one choice candidate, Jonathan Davies, accepted the position to replace Stephen Green and take on his list of loyal patients. Jonathan starts with us on 1st December.
Trained at Bristol University and Kings College Dental Hospital, Jonathan has gained valuable experience working in various practices through the South West. He comes to us from his most recent position in a dental practice in Taunton. Jonathan is pleased to be returning to his home town of Exmouth and to be nearer his parents who live in the area.
Jonathan added “I am very excited about joining Bicton Place Dental Surgery. I was impressed with their reputation, their ethos and their genuine commitment to providing excellent but good value private dental care. I look forward to meeting my new patients and I hope they will soon learn that they are able to trust me to continue the care that Stephen has been carrying out so well for so many years.”
31st October 2016
After 30 years at Bicton Place we offer a fond farewell to Stephen.
After 30 years in practice at Bicton Place, Stephen Green is retiring from dentistry. Stephen said “After nearly thirty very happy years at Bicton Place Dental Practice I made the momentous decision that it is time for me to retire! I would like to thank all my patients for the loyalty and support you have shown me over the years. Thank you for your company and friendship. I shall miss you all and our six monthly meetings more than you probably can imagine.
I am delighted that my Partner, David Ward will continue to lead the practice forward and that our chosen candidate to replace me, Jonathan Davies, accepted the position. “Choosing someone with the right experience, that we believe will fit well with our close team as well as someone whom my patients will like and respect was hugely important to me and David. It comforts me to know that I am leaving your care in such good and capable hands. I hope and am sure you will welcome Jonathan as we have.”
We wish Stephen a long and very happy retirement – we know he will be missed very much by the team at Bicton Place and by his patients, many of whom have known him for the thirty years he has worked here.
31st October 2016
Congratulations on the latest Denplan Excel accreditation
We are delighted that once again David Ward and the team have been awarded Denplan Excel Accreditation - the only accreditation recognised by The Patients Association. Being awarded The Denplan Excel accreditation is a sign of our commitment to exceeding standards in dentistry and meeting and exceeding the statutory requirements of Clinical Governance. We will keep striving to ensure we offer excellent oral healthcare and advice and a clean, safe and pleasant environment for all our patients and our staff. This accreditation is one way we can prove we’re achieving this.
17th October 2016
Caution advised when considering tooth whitening
We’d all love gleaming white teeth and a fresh, bright smile but whitening your teeth needs to be considered carefully and carried out by someone who is qualified and legally able to do it. Worryingly there are an increasing number of people unaware of the strict regulations that govern teeth whitening treatment and the risks that they are taking with their dental health. Illegal teeth whitening businesses increasingly promote themselves in our high streets and shopping centres, but this is not a service for hairdressers and beauty therapists. The law states for good reason that only a qualified and registered member of the dental profession can carry teeth whitening out and, anyone else who offers it is practising dentistry illegally. Unqualified they are unsafe, and run the risk of being prosecuted in the criminal courts, as well as doing serious harm to your teeth.
Done badly, tooth whitening can cause burnt mouths, damage soft tissue and permanently ruin the surface of teeth spoiling the natural lustre of teeth for ever. It is not something to rush into.
According to the British Dental Association (BDA) these teeth whitening cowboys are 'running rampant' throughout the UK. The BDA gives lots of good advice here . The Tooth Whitening Information Group campaigns for safer tooth whitening and was set up to tackle the problem of illegal outfits. They also offer a form online to report an illegal tooth whitening product or individual.
If you’re interested in tooth whitening, don’t be put off by the scare stories but it is something to consider carefully, always go to a dentist and ask us lots of questions about the types of whitening treatment, any risks of for example sensitivity and importantly about the results you can expect.
16th August 2016
Excellent position for a Dental Nurse or Trainee
We are currently looking for a full time Dental Nurse (or Trainee) for our excellent, private dental practice in Exmouth. Ideally we’re looking for someone who is already qualified and who has some practice experience but someone with a positive attitude who is keen to learn is most important and if required we will offer full training to the right candidate.
We offer a competitive salary and a bright, positive working environment. The role needs someone who is prepared to work hard but the hours are regular, Monday to Friday. This is a superb opportunity for professional development through regular training and a variety of responsibilities.
If you’re interested in finding out more about working with our team, please call 01395 272027 or email firstname.lastname@example.org for details.
7th June 2016
Childrens' oral health in England
The Faculty of Dental Surgery at the Royal College of Surgeons of England is seriously concerned about the state of children’s oral health in England. Almost a third of five-year-olds are suffering from tooth decay, there are significant regional inequalities, but it is the most common single reason why five- to nine-year-olds are admitted to hospital. In some cases children are admitted for multiple tooth extractions under general anaesthetic, despite tooth decay being almost entirely preventable.
The impact of sugar on tooth decay and the high level of sugar consumption in the country is seen as a major contributor to this situation. It is all too easy to consume far too much sugar on a daily basis with high sugar foods readily available and convenient.
Tooth decay (dental caries) is caused when oral bacteria produce acids that gradually soften the enamel, leading to cavities in the teeth. Sugar plays a key role in tooth decay as it fuels the acid formation by oral bacteria. Acidic food and drinks can be just as harmful as they can wear away the tooth enamel and cause tooth surface loss, making them more prone to decay and sensitivity. Children’s ‘baby’ teeth are more susceptible to decay than permanent adult teeth owing to differences in their chemical composition and physical properties. In particular, primary teeth have thinner and often less resilient enamel that does not provide as much protection from bacteria. Infants’ and toddlers’ primary teeth can also be affected by an aggressive form of decay called early childhood caries. The disease is associated with the frequent consumption of sugary drinks in baby bottles or sipping cups as it occurs in the upper front teeth and spreads rapidly to other teeth.
It is estimated that 40% of the UK’s children do not visit a dentist regularly and this is worrying. Preventative care – with thorough, regular brushing of teeth (if possible by an adult) and regular checks with a good dentist are of paramount importance to catch any problems early and avoid trouble later in childhood and life. It is now widely recognised that oral health is vital to overall health and wellbeing. Good oral health enables an individual to eat, speak and socialise without active disease, discomfort or embarrassment.
We totally agree with the Royal College findings and concerns. Please speak to us if you’re worried about your child’s teeth or need a bit of extra advice in how to avoid surgery foods and how and when to brush their teeth.
19th April 2016
If in doubt get checked out
November is Mouth Cancer Action Month - a British Dental Health Foundation charity campaign which aims to raise awareness of mouth cancer and make a difference by saving thousands of lives through early detection and prevention. In the UK, more than 6,700 people were diagnosed with mouth cancer last year. The disease has grown by a third in the last decade and remains one of very few cancers which are predicted to increase further in the coming years.
David Ward, dentist at Bicton Place in Exmouth said “Although there are risk factors heavily linked to the disease – around 91% of all diagnoses are linked to lifestyle, tobacco and alcohol use for example - mouth cancer can affect anybody and so it’s really important that we all know what to look out for. Mouth cancer can strike in a number of places including the lips, tongue, gums and cheek. Don’t leave an ulcer unattended for more than three weeks. Don’t ignore an unusual lump or swelling or red and white patches in your mouth. Early detection could save your life. Mouth cancer takes the lives of more than 2,000 people each year in the UK, that’s more lives a year than road traffic accidents in Britain. By knowing more about the risk factors, living healthier lifestyles and by learning what to look out we can help reduce our risk and lower the number of lives that mouth cancer effects. Although as dentists we will always check for signs of Mouth Cancer at a patient’s appointment, if you’re at all worried we urge you to raise your concerns with your dentist or doctor.”
Chief Executive of the British Dental Health Foundation, Dr Nigel Carter OBE, explained: “The number of people in the UK being diagnosed with mouth cancer every year is rapidly approaching 7,000. Sadly, through a lack of awareness and late diagnosis, far too many lives are lost to the disease. Survival rates have not improved in the last thirty years and mouth cancer now takes more lives than testicular and cervical cancer combined.”
Survival rates drastically increase with an early diagnosis to 90% so early detection is critical.
For more information: Mount Cancer Action Month
10th November 2015
Dental team Devon Air Ambulance charity success
The dental team at Exmouth’s Bicton Place Dental Surgery were delighted to tackle and complete this year’s 10K Royal Marine Commando Challenge. They managed to raise £1250 for the two charities linked to the event – Devon Air Ambulance and the Royal Marine’s Charitable Trust Fund.
The event, which every year attracts contenders from around the UK is in its 25th year and last year raised approximately £150,000 for the two local charities. The team from Bicton Place which included David Ward, Stephen Green, Amba Williams, Beverley Garratt and Megan Bond, took on the 10K Endurance course which includes part of the Royal Marine’s assault course on Woodbury Common along with its fully submerged tunnels!
David Ward, one of the dentists at Bicton Place said “The weather was kind, the course was muddy and we finished the course as a team! We have a great sense of achievement and are delighted that in the process we raised so much for these two very worthwhile local charities. Thank you so much to everyone who supported us!”
The team has a JustGiving page. Alternatively anyone interested can text 70070 and quote BPCC50 with the amount if they’d still like to donate.
12th October 2015
Welcome to our new nurse Megan Bond!
We are delighted to have a new member of staff join our team.
Megan is from Exeter and is currently undergoing a ‘Level 3 Diploma in Dental Nursing’ apprenticeship at Exeter College. One of the reason we chose Meg from a number of excellent candidates was that she seemed to have a genuine passion for dental nursing, a desire to learn and loves caring for and meeting patients. She will be working with us from Tuesday until Friday every week and then, we hope, full time once fully qualified in June 2016. We will be doing everything we can to help her gain valuable experience with us and she is already becoming a popular and invaluable member of our team.
Great to have you at Bicton Place Meg!
9th October 2015
Bicton goes Commando!
The dental team at Exmouth’s Bicton Place Dental Surgery has signed up for this year’s Royal Marine Commando Challenge taking place this weekend and is actively raising funds for the two charities linked to the event – Devon Air Ambulance and the Royal Marine’s Charitable Trust Fund.
The event, which every year attracts contenders from around the UK is in its 25th year! Last year just under 2,000 participants took part over the two days and the weekend raised approximately £150,000 for the two local charities. The team from Bicton Place which includes David Ward, Stephen Green, Amba Williams, Beverley Garratt and Megan Bond, will be undertaking the 10K Endurance course which includes part of the Royal Marine’s assault course on Woodbury Common along with its fully submerged tunnels!
David Ward, one of the dentists at Bicton Place said “The 10K Commando Challenge really is a challenge but we wanted to do something as a team that pushed us out of our comfort zone and encouraged people more to sponsor us! So far we’ve raised over £1000 so we’re pleased – they are two very worthwhile local charities.”
The team is collecting money in the practice and have a JustGiving page at www.justgiving.com/BictonPlace. Alternatively anyone interested can text 70070 and quote BPCC50 with the amount they’d like to donate.
National Smile Month
National Smile Month, May 18th to June 18th, is the UK’s largest and longest-running oral health campaign.
Together, with thousands of individuals and organisations, National Smile Month promotes three key messages, all of which go a long way in helping us develop and maintain a healthy mouth.
1. Brush your teeth last thing at night and on at least one other occasion with a fluoride toothpaste.
2. Cut down on how often you have sugary foods and drinks.
3. Visit your dentist regularly, as often as they recommend.
The aim of National Smile Month is to ultimately improve the UK’s oral health.
David Ward, one of the principal dentists at Exmouth’s Bicton Place Dental Practice said “A good oral healthcare routine can help guard against all sorts of oral and general health conditions from bad breath and decay to gum disease, which has been linked to a number of more serious health conditions such as diabetes, heart disease and strokes. Through the campaign we hope to persuade more people of the importance of taking care of their teeth.”
1st May 2015
Children are still suffering too many dental problems
David Ward, one of the dentists at Exmouth’s Bicton Place Dental Practice reacted to last week’s announcements from the recently published Children's Dental Health Survey for England, Wales and Northern Ireland. The survey*, commissioned by the Health and Social Care Information Centre collects data from approximately 10,000 children (5, 8, 12 and 15 year olds) every 10 years and is used as a respected study of children’s dental health.
Although there were significant regional variations, the survey showed there were encouraging reductions in the extent and severity of tooth decay present in the permanent teeth of 12 and 15 year olds overall in England, Wales and Northern Ireland between 2003 and 2013. However large numbers of children continue to be affected by tooth decay and the problem it causes is significant for those children that have it.
David Ward said “Tooth decay is a really serious and avoidable condition and the results of the survey remind us of the real need to reduce the amount of sugary snacks and drinks in children's diets”.
“The survey has shown that nearly half of eight-year-olds and a third of five-year-olds have “obvious decay” in their primary ‘baby’ teeth.”
In the older group, it showed that nearly half of 15 year olds and just over a third of 12 year olds had "obvious decay experience" in their permanent teeth. Older children who were affected by oral health problems said that this had impacted on their daily lives. One in three 12-year-olds said they were embarrassed to smile or laugh because of the condition of teeth. 22 percent of 12 and and 18 percent of 15 year olds reported experiencing difficulty eating in the past three months.
“The one good thing” David Ward added “was that there were signs of improvement compared with 10 years ago, with a reduction in the number of cavities found in children's teeth.”
The study showed reductions in tooth decay present in the permanent teeth of 12 and 15-year-olds in England, Wales and Northern Ireland between 2003 and 2013. The percentage of 12-year-olds with tooth decay dropped from 43% in 2003 to 34% in 2013. In 15-year-olds, there was a reduction from 56% to 46%.
David Ward added “Suffering dental problems so young can have a significant effect on children in many ways, it can affect their ability to eat comfortably, their confidence, it can mean they have to take time out of school to have to go to the dentist and can have other repercussions. As well as encouraging our children to cut down on readily available sugary sweets and snacks, fizzy drinks etc, we try to encourage parents to ensure that their children brush their teeth twice a day and with a fluoride toothpaste and there’s no doubt that regular check-ups at your dentist are also important for spotting early signs of tooth decay and helping tackle any problems good and early. The survey’s results show an improvement over the last ten years and that’s great but the figures are still concerning.”
David Ward has been one of the two Principle dentists at Bicton Place Dental Practice in the heart of Exmouth for over 20 years now. The practice has recently passed this year’s British Dental Association ‘Good Practice’ Membership inspection and this month they are also celebrating one of their team, Beverley Garratt passing her Diploma in Dental Nursing.
Cancers simply ‘bad luck’? Not for many, clinicians stress
Recent eye catching headlines have highlighted that new US research* shows that a significant proportion of cancers are simply a case of ‘bad luck’ - infact up to two thirds of cancers, they explain, are not caused by lifestyle factors such as smoking, drinking and poor diet but by ‘chance mutations’ to our genes, random mutations that occur in DNA when cells divide over which we have no control. They claim that it is the remaining third that are linked to environmental factors, lifestyle choices or defective inherited genes.
However clinicians such as Exmouth’s Dr David Ward, partner and dentist at Bicton Place Dental Practice, were quick to raise caution and stress that lifestyle choices do indeed have a significant effect on our overall health. “This new research is undoubtedly valuable and interesting, however other valuable research, such as that highlighted by Cancer Research UK, show very clearly how factors such as smoking, drinking too much alcohol, eating an unhealthy diet and a lack of exercise have a definite effect on rates of some of our most common and most dangerous cancers. Their figures show for example that four out of ten cases of cancer could have been prevented by changes to lifestyle, with lung cancer, the biggest cancer killer, accountable for nearly one in four deaths from cancer, caused by smoking in over 80 per cent of cases.”
“As dentists, we regularly screen our patients for oral cancer and it is widely acknowledged that around 91% of oral and pharyngeal cancers in the UK are linked to lifestyle, predominantly smoking but also drinking too much alcohol. We are urging people not to dismiss their New Year’s Resolutions and really try to take steps to lead a healthy lifestyle particularly with regard to smoking, alcohol and diet. These choices won’t guarantee you won’t get cancer but they will certainly increase your chances of leading a longer and importantly healthier life.”
Last year, Bicton Place, which has been established in the heart of Exmouth since the 1940’s, achieved Denplan Excel Accreditation and also The British Dental Association’s Good Practice Scheme Award.
* Science Magazine research: http://www.sciencemag.org/content/347/6217/78
Cancer Research UK statitstics:
The state of our teeth can have a significant effect on our overall health
Gum disease isn’t just an oral condition which can lead to tooth loss, it is recognised to have a clear link to much more serious health problems such as heart disease, stroke, rheumatoid arthritis and diabetes. Gum disease is caused by the build of plaque on the teeth and gums, a sticky substance made of bacteria, the build-up of which can irritate the gums and cause inflammation (periodontitis) and disease.
Dr David Ward, partner and dentist at Exmouth’s Bicton Place Dental Practice said “There are billions of bacteria in a mouth, many valuable for good health, but allowing the build-up of plaque and tartar provides a breeding ground for harmful bacteria. Symptoms such as bleeding gums (when brushing teeth), swollen or red gums, chronic bad breath, wobbly teeth and tooth loss are some signs that you may have gum disease. The great news is that brushing teeth regularly and properly, and that means two minutes twice a day with a fluoride toothpaste plus flossing, will all help significantly. People underestimate dental floss but it is great for getting rid of pieces of food and plaque from between your teeth and this can really help prevent gum disease and the more serious problems it can lead to.
“Visiting your dentist or hygienist regularly for a more thorough clean and check-up is also important in preventing problems or spotting any warning signs.”
Last year, Bicton Place, which has been established in the heart of Exmouth since the 1940’s, achieved Denplan Excel Accreditation and also The British Dental Association’s Good Practice Scheme Award.
Another Inspection Passed
We are delighted to announce that in early December 2014 we once again passed the Denplan Excel accreditation inspection. Although it’s not a huge surprise as we work very hard to keep our high standards maintained and constantly improving, it’s always a great feeling and a relief to pass an inspection! Recognised by the British Dental Health Foundation Denplan Excel is an accreditation programme for dentists to demonstrate excellence in quality assurance, patient care and communication. It should help demonstrate to patients, staff and peers that our practice values and achieves high standards and that we follow effective processes for complying with the many and various industry regulations.
Charity Cycle totals over £62K!
The two dentists based at Bicton Place Dental Practice were amazed and delighted to hear that their group of cyclists who undertook the John O’Groats to Lands End Challenge earlier this year raised over £60,000 in total for Macmillan Cancer Support. The group of 25 dentists and practice team members who took part in the 9 day, 900 mile cycle have just finished collecting all funds raised and were over the moon to hear the resulting total. Dr David Ward said “At the time we were overwhelmed with how generous our patients, friends and family were with fund raising and moral support – it was a great personal challenge and amazing experience and to hear that this much has been raised for Macmillan makes it even more satisfying. Thank you to everyone who helped us complete the challenge.”.
Healthy options for the stocking this year!
How about these for some great ideas for stocking fillers this Christmas
Christmas doesn’t ALL need to be naughty!
Mouth Cancer Action Month this November 2014
Mouth Cancer Action Month is a charity campaign which aims to raise awareness of mouth cancer and make a difference by saving thousands of lives through early detection and prevention.
In the UK, more than 6,700 people were diagnosed with mouth cancer last year. The disease has grown by a third in the last decade – and remains one of very few cancers which are predicted to increase further in the coming years – that’s why Mouth Cancer Action Month is so important.
Although there are risk factors heavily linked to the disease, mouth cancer can affect anybody – that’s why it’s so important that we all know what to look out for. The campaign is all about taking action. Don’t leave that ulcer unattended for more than three weeks. Don’t ignore that unusual lump or swelling or red and white patches in your mouth. Early detection could save your life.
Mouth cancer takes the lives of more than 2,000 people each year in the UK, which is more than testicular and cervical cancer combined. Mouth cancer also takes more lives a year than road traffic accidents. By knowing more about the mouth cancer risk factors, living healthier lifestyles and by learning what to look out we can help reduce our risk and lower the number of lives that mouth cancer effects.
This year, the campaign and the British Dental Health Foundation is encouraging everybody to get involved in Mouth Cancer Action Month and be part of the campaign and really make a difference.
Throughout November they will be aiming to get more mouth cancers diagnosed at an early stage by increasing education of the risk factors and signs and symptoms while encouraging everybody to discuss them with their dental professional. If you want to help, or would like to talk to us about mouth cancer or the campaign, please do. What is mouth cancer month website
Join the Stoptober Challenge this October 2014
Smoking & tobacco use is a major risk factor for mouth cancer. Join the Stoptober challenge!
More cross infection training
Dental Nurse, Amba Williams, our new Decontamination Lead, has chosen to undertake a new City and Guilds qualification in ‘Dental Decontamination’. Amba’s enhanced training will help us ensure that we’re all on top of current decontamination standards.
David and Stephen complete Land's End to John O'Groats cycle ride!
A BIG CONGRATULATIONS TO dentists David Ward and Stephen Green who completed a huge cycling challenge - to pedal the length of Britain in 9 days Land’s End to John O’Groats! A thoroughly challenging ride of over 100 miles every day - 8-9 hours in the saddle but thanks to the amazing support from our patients, friends and families - THEY DID IT! The whole cycle was 900 miles and spanned 3 countries. A real test of endurance. And the reason - to raise money for Macmillan Cancer Support, an amazing charity that is close to many of our hearts. In the end, with everyone’s support and generosity, we raised over £5800 for the charity! Well done and thank you to everyone who contributed with donations and just as importantly, encouragement!
Au revoir to Kelly
AU REVOIR TO KELLY, who, due to personal circumstances is having to leave us. Many of you will know Kelly who has been a core part of our team at Bicton and Stephen Green’s Nurse for the last six years. She has been a dedicated team member and a wonderful personality to work alongside. We will miss her hugely, but will stay in touch, and we wish her well.
Congratulations to Amba!
CONGRATULATIONS to Amba Williams for successfully passing her National Certificate in Dental Nursing. As a fully qualified Dental Nurse, Amba will be working with both our dentists and supporting the team with the ever increasing administrative responsibilities of a good, modern practice. Well done Amba - it's great to have you with us!
Successful CQC Inspection
We are delighted that as well as Denplan Excel Accreditation (the only accreditation recognised by The Patients Association), we have also recently successfully passed our Care Quality Commission (CQC) inspection. You may be aware that the CQC - the independent regulator of health and adult social care in England - took on responsibility to audit dental practices in England and ensure that they are meeting government standards of quality and safety. Click for more detail.
Early detection saves lives
In the last decade the number of cases of oral cancer in the UK has increased significantly with over 5,300 new cases diagnosed every year. The majority of cases occur in those aged over fifty and still men are more likely to get it than women. Perhaps surprising to many, the disease now kills more people than cervical cancer and testicular cancer combined.
The main risk factors of oral cancer include smoking and drinking excessive alcohol although other factors such as poor diet are also believed to raise the likelihood of contracting the disease. Early detection is critical, it can improve chances of survival from 50 percent to 90 percent. Dental surgeons are trained carefully to recognise any worrying symptoms, so visiting your own dentist regularly is really important for more than just dental care. The British Dental Health Foundation estimate that over the next ten years around 60,000 people in the UK will be diagnosed with the disease and without early detection an estimated 30,000 people will die.*
*Data from Cancer Research UK and British Dental Health Foundation
Exceeding Quality and Safety Standards
One of the Department of Health (HTM 01-05) ‘best practice’ guidelines states that dental practices should build or take steps to build a separate decontamination room where all equipment and instruments are sterilised in a secure and managed environment away from the surgeries. Upstairs at the practice we have just invested in an entire newly fitted autoclave room which easily meets the guidelines. We're delighted with the new facilities which further ensure the health and safety of our patients and our staff.
Congratulations to Stacey!
Congratulations to Stacey Johncock who has recently passed her Oral Health Educators course. This thorough course is designed to allow dental nurses to offer appointments specifically focusing on oral hygiene including practical help with tooth brushing technique. Stacey, David Ward's dental nurse said "We're offering free appointments to our patients who might want a little more time and advice in oral hygiene, it can be really helpful and effective."
Exmouth Dental Practice Achieves Quality Accreditation
The team at Bicton Place Dental Surgery based in Exmouth is celebrating having achieved the high standards required to join the Denplan Excel Accreditation Programme. The programme helps dentists to develop better relationships with their patients through good communication and by improving peopleâ€™s experience of going to the dentist.
With over 6,500 Denplan dentists nationwide treating 1.8 million patients only 600 dentists have achieved Excel Accreditation. It is the first Programme to be officially approved by The Patients Association and was developed as a result of studies showing that patients who enjoy a good relationship and effective communication with their dentists are less anxious about examinations and treatment.
Dr David Ward, Partner and dentist at Bicton Place for seventeen years commented: "We are delighted to have been awarded this Accreditation. It has involved a lot of hard work for the whole team ensuring that we satisfy the most rigorous standards and provide true quality care for our patients, many of whom have been with us for years. As a private practice we work very hard to offer excellent value for our patients and make private dentistry accessible for patients who feel they deserve the very best care available. Continual improvement is critical to our practice â€“ this is a great start to the year."
Earlier this year the practice, which has been established in the heart of Exmouth since the 1940's, also achieved the British Dental Association's Good Practice Scheme Award.
Awarded the British Dental Association 'Good Practice' Award
We are delighted to announce that we have recently been awarded the British Dental Association (BDA) 'Good Practice' Award. This is awarded to practices that can prove high quality standards in all areas of their services. The following ten point commitment is at the heart of the scheme:
• We aim to provide dental care of consistently good quality for all patients
• We only provide care that meets your needs and wishes
• We aim to make your treatment as comfortable and convenient as possible
Move to Private Health Care
Since April 2006 there have been huge changes in how NHS dentistry is provided and funded. Up until these changes we were able to provide quality dental treatment for all our patients in a caring and safe environment under the NHS. However, under the new contract there are many changes including a restricted budget, imposed productivity 'target' set for each dentist to meet, and loss of all patient registration with a dentist. In our opinion we believed that this would compromise the level of care we were able to provide - we felt that the new target driven system had the potential to start to dictate clinical decisions.
On June 1st 2006 all our patients were informed that David Ward and Stephen Green had regretably decided to leave the NHS and we now only offer a private dental service. We had to feel completely free to offer the very best treatment to each individual's needs. Our decision was made with much reluctance but we strive to offer a high quality dental service for very competitive rates for our patients and believe we are achieving this.
We offer our patients the chance to join an annual private healthcare insurance scheme which ensures that you will be regularly seen by your dentist - it covers the cost of two thorough check ups, scales and polishes each year as well as emergency cover and dental insurance while away from home. Please click here for details. Alternatively, patients may choose to be seen on a 'fee per item' basis.
Website last updated 03/08/20